Frequently Asked Questions

I encourage you to read the FAQ before sending your message. You may find the answer that you need there. Thanks!

FAQ

Can I email you with questions about my child's natural hair?

The short answer? Yes you can.

With that being said, I have no set turnaround time for responses; but I do try my very best to address every email question that I receive. My priority is to those parents who have invested the time and few dollars into my natural hair analysis where I provide a very thorough, customized hair regimen that includes products that are tailored to the child’s specific hair needs. 

What are the delivery charges for the products from the online shops.

Right now, I offer a flat shipping rate of $5 for all purchases. Shipping is free for orders of $50 or more.

Which payment methods are accepted in the online shop?

All major credit and debit cards are accepted. More payment integrations like Paypal will be integrated soon. 

How long will delivery take?

Right now I only offer standard shipping rates but will be integrating different shipping rates/methods soon. 

How secure is shopping in the online shop? Is my data protected?

I do my due diligence to protect any and all customers personal information. 

Contact

Interested in contributing a piece, sending product samples, or contributing a photo of your child to be featured? Drop me a line!

If you have a question about how to care for your child’s natural hair, please submit it to my Q&A site Curlz Q&A. Hair questions will not be addressed through email.
Thank you! 🙂

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2 thoughts on “Contact

  1. Brady Swan says:

    Do you have a Facebook page? Is it helping your business or just taking up space? More people decide on what to buy by asking their friends than by Google. So it’s vital that your social media pages have an impressive business connection. Make us one of your friends too, and we’ll use all our Search Engine Optimization skills to improve your sales. Details? Email us.

  2. Dhanashree says:

    Hi,

    I’m looking for alcohol free hair products for Indian hair found in South Africa. I would prefer to use natural products on my hair.
    Please help

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